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It also provides the option to export the Outlook OST file into Office 365 and Live Exchange FixTechGuide login issue guide mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud. But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them. Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors.

Method 4: Recreating the Outlook Profile

If you still can't sync your email after removing your account and adding it again, you might need Troubleshoot Office 365 Sync and Login Issues to add the account using advanced setup. For more information, see Add an account using advanced setup. Now, we will verify the server settings to fix the Outlook synchronization error. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow.

Check the connectivity to your email server

I’ve unchecked download shared folders when setting up a new Outlook profile.The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems.Before you begin, make sure that your device has the latest operating system and app updates.Below are the steps I’ve taken to try to resolve this issue.Firewalls and antivirus software might prevent you from syncing your email and calendar events.If so, you'll see a message that says, "There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority."This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

You'll also receive a mail (to the alternate email and to your admin email) from Microsoft mailbox not updating on IMAP 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. I still have it turned on on my laptop and it has not shown any issues yet.

Methods to fix Microsoft Outlook syncing error

I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). However, with one particular client no matter what changes are made these sync issue still occur. We're sorry you're having problems with the Mail and Calendar apps for Windows 10. To fix the issue, please try each of the following solutions in order.

Microsoft Outlook Sync issues

Always make sure your profile and settings are set up correctly, your software is up to date, and your connection is steady. The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques. You can extract and recover all of your mail items to a PST file using sophisticated OST File to PST Converter software if your OST file becomes unavailable or orphaned. Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events. Check the software documentation to learn how to temporarily turn it off.